COVID-19

YOUR FAQS. ANSWERED.

Recent Updates

Updated 17 February 2021

As per Government advice, effective from Thursday, 18 February our VIC studios will be reopening.

All clients will be expected to:

  • Wear a mask to and from the studio.
  • Always sanitize your hands before entering the studio.
  • BYO pre-filled water bottle & sweat towel
  • Wipe down equipment before leaving the class. We will provide the wipes.
Remember, if you feel unwell, please stay home.

For more info: https://www.coronavirus.vic.gov.au/

Updated 12 February 2021

As per Government advice, effective from Saturday, 13 February our VIC studios will be temporarily closing and reopening on Thursday, 18 February.

How are you impacted:

  • Classes will go ahead as planned tonight, Friday 12th February.
  • All classes will be cancelled from Saturday 13 February 2021 and your credit/s will be returned to your KX account for future use.
  • Any active pack will automatically be extended for the duration of the closure. You don’t need to request an extension.
  • All KX40 packs will be extended to ensure all clients can continue their challenge when studios reopen.
  • For those with an active pack, you will have complimentary access to our At Home Dynamic Mat Workouts via the KX App to help keep you active during this temporary closure https://kxpilates.com.au/offers/on-demand

For more info: https://www.coronavirus.vic.gov.au/

Updated 5 February 2021

As per Government advice, effective from Saturday, 6 January our WA studios will be open.

All clients will be expected to:

  • Wear a mask at all times
  • Always sanitize your hands before entering the studio.
  • BYO pre-filled water bottle & sweat towel
  • Wipe down equipment before leaving the class. We will provide the wipes.
Remember, if you feel unwell, please stay home.

For more info: https://www.wa.gov.au/government/covid-19-coronavirus

NEW! COVID-SAFE CHECK-IN 

 

Check-in for every KX class will be via the KX app at reception.

Make sure you have your phone with the latest KX app installed. 

Login to your KX account via the app.

A KX team member will scan the studio QR code in your app.

Answer two important questions before you can start the class.  

Health and SafeTy Policies

 

 

 

 

 

What we are doing when we open

It is now compulsory for all KXers to bring their own sweat towel to the studio. Our Trainers will be monitoring this in every class. Should you forget, we will have a limited range available for hire in the studio.

Our water taps and drinking fountains will be temporarily closed in the studio. Please make sure you bring your own pre-filled water bottle to class.

As always, we will continue to distribute antibacterial wipes or spray at the end of every class. These wipes are specially formulated with a disinfectant that stops virus, bacteria and germs in their tracks, helping to prevent the spread of colds, flu, and other contagious infections in our studio and have been tested against Coronovirus.

We will be encouraging all clients to thoroughly wipe down their reformer bed (including foot-bar, shoulder pads, head-rest, straps, carriage and platform), dumbbells, poles, ring, ball, mats, box and jump-boards after every.

Trainers will wash their hands with soap and running water for at least 20 seconds before and after every class.

Trainers will be wiping down doors, reception desk, iPad, lockers, pigeon holes, taps and bench tops three times a day (morning, lunch and evening).

If available, trainers will be offering hand sanitiser to each client at the start of every class.

There will be no communal magazines available in studios.

There will be no fruit available in studios.

Studios will no longer be offering water to clients through cups. Please bring your own pre-filled water bottle to class.

We will be reviewing our schedule morning and night and will contact you should we require classes to be merged.

If our Trainers are unwell, they will not be running classes to minimise the spread. This may mean that classes will be canceled if a replacement trainer cannot be found.

Any staff that display COVID-19 symptoms will be sent home immediately.

 

We will deploy our response plan by arranging a professional disinfection and sterilisation of the studio. Credits will be issued for any classes that have to be cancelled. Clients will be contacted when bookings re-open.

We will be following the advice given by the Government to notify any affected KXers where required. Please follow the following government recommendations at https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert

What can you do?

Please wear a mask to and from the studio (not for your work-out)

To help protect our KX community you will be asked to stay away from the studio and follow government recommendations. Please ensure you contact your studio immediately. A medical certificate will be required to come back to KX. We will also extend your active pack for the duration of your self isolation.

To help protect our KX community you will be asked to stay away from the studio and follow government recommendations. Please ensure you contact your studio immediately. A medical certificate will be required to come back to KX. We will also extend your active pack until you have been cleared by a healh professional.

If you are feeling unwell, please stay at home to minimise the spread. We want you to take care of yourself and keep our KX Community healthy and safe. We will also extend your active pack until you are showing no symptoms.

You will need to bring your own sweat towel to studio to participate in class. Our Trainers will be monitoring this in every class. Should you forget, we will have a limited range available for hire in studio.

When you arrive in studios, you will be kindly asked to wash your hands to remove any germs to keep our equipment and space clean. Likewise, after your workout, wash your hands to ensure you protect yourself and leave clean, healthy and protected.

If available in your studio, please use hand sanitiser before class.

 

Where possible, to help stop the spread, try not to touch eyes, nose and mouth whilst in the studio

Find out how the Australian Government are monitoring and responding to the outbreak, how you can help slow the spread of COVID-19 in Australia, and what to do if you have symptoms health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert