Archives Can I suspend or extend my Introductory Offer or Monthly pass?

We do not allow suspensions or extensions on your Introductory Offer (2 weeks) or Monthly passes (30 days) unless you are injured, in which case we will ask for a medical certificate from your doctor. Please be aware when purchasing your Introductory Offer or Monthly pass that you will be required to use your pass within 2 Weeks or 1 month (30 days) respectively. Any unused sessions will expire. Alternatively purchase a block session pack (valid for 12 months).

Can I have more than one studio booking system open at once?

Unfortunately, no. The booking system won’t let you. You will need to log out of one booking system and close the window down before opening a new one for a new location. Alternatively, you can open multiple internet browsers, one for each different studio location.

How do I tell which studio booking system I am in?

Easy. Just look at the top left of the online booking screen. The studio logo relates to the booking system you have logged into.

Can I attend multiple studios?

Sure you can, however you will need to create a new account at each studio separately and purchase a valid session pack for each studio individually.

Can I transfer or share sessions?

No, sessions are not transferrable and can only be used at the studio you purchased them from. Session packs cannot be shared with more than one person as all session packs are for individual use only.

How many times can I use the Introductory Offer?

The Introductory offer of 5 Sessions for $50 to use within 2 weeks is only available to new clients of KX (first timers) and is activated from the date of your first booking. You can only use the Introductory offer once per person and this cannot be used in conjunction with any other opening offer. You have a 2 week period to use your 5 sessions and any unused sessions will expire.