Please note that all class packs can only be used at the studio of purchase and cannot be used across multiple studios.

Offers

  1. Introductory Offer: 5 Classes or 3 Classes (valid for 14 days) is only available to brand new clients of KX Pilates. You can only purchase the Introductory offer once. The Introductory Offer is non-refundable nor transferable and will activate from the date of your first class booking. Introductory offer can change state to state.
  2. Studio Grand Opening Offer: 5 Classes (valid 90 days) or 3 Classes (valid for 60 days) is only available to brand new clients of KX Pilates before a studio’s Grand Opening date. You can only purchase the Opening Special once. The Opening Special is non-refundable nor transferable and will activate for 3 months from studio’s Grand Opening date.
  3. 1 Free Class Offer: is transferable but not refundable. Only 1 offer can be used per person. Bookings are essential. The offer validity will vary by studio and will be presented on communication material pertaining to the offer. Any vouchers or material which contains no ‘Valid from’ date or ‘Expiry date’ will be deemed as invalid. To redeem, an account must be created at the preferred studio location via www.kx.com.au and the studio must then be contacted via phone or email.
  4. 2 Free Classes Offer: is transferable but not refundable. Only 1 offer can be used per person. Bookings are essential. The offer validity will vary by studio and will be presented on communication material pertaining to the offer. Any vouchers or material which contains no ‘Valid from’ date or ‘Expiry date’ will be deemed as invalid. To redeem, an account must be created at the preferred studio location via www.kx.com.au and the studio must then be contacted via phone or email.
  5. Student Offer: 10% off all KX Class Packs (excluding Private Classes) for full-time secondary school and/or tertiary students. To redeem offer you must contact your local KX Pilates studio with valid proof of enrolment and/or a current student card. Pack may only be used at the KX Pilates studio of purchase. Offer is non-refundable, not exchangeable for cash, credit or other products, not to be used in conjunction with any other offer, and not transferable between studios and/or clients.
  6. Corporate Offer: 10% off all KX Class Packs (excluding Private Classes). For businesses affiliated with local KX Pilates studios only. To redeem offer you must contact your local KX Pilates studio with valid proof of employment. Pack may only be used at the KX Pilates studio of purchase. Offer is non-refundable, not exchangeable for cash, credit or other products, not to be used in conjunction with any other offer, and not transferable between studios and/or clients.
  7. $20 Referral Offer can only be applied to the existing client’s account if the referred client attends their first KX class at the same studio that the existing client attends. Referred client must write the existing client’s full name on the Client Disclosure Form. Offer is valid for 3 months from processing date and must be used in one transaction. Offer is non-refundable nor transferable between studios and/or clients.
  8. All Birthday offers are limited to one per person and are non-refundable nor transferable.
  9. Gift cards are transferable but not refundable. To redeem gift cards you must contact your allocated studio via. phone or email *studio location*@kx.com.au and quote your gift card ID. (if it is out of reception hours please leave a message and we will get back to you within 48hrs). Gift cards are valid for 36 months when issued.
  10. Our Open Day 15% Off All KX Class Packs is available at participating studios and is applied to all KX Class Packs excluding Private Classes. Classes are non-refundable or transferable between studios or individuals and all classes must be used at the studio of purchase. Prices may vary by state.
  11. Women’s Health Competition: This offer is for Entrants to enter a competition to win 1 x Year Pack (valued between $950-$1,000) or 1 of 7 Three-Month Packs (total value $3,432) at KX Pilates to celebrate Women’s Health Week (“Competition”). Total prize value between $4,382 and $4,432. B) By entering the Competition, you agree to the following terms and conditions (“Terms”). C) Subject to and accordance with these Terms, Entrants may qualify to receive the Prize. D) Subject to applicable laws, these Terms may be varied, updated or terminated at any time. Definitions “Entrant” or “you” means an Australian resident over the age of 18 who resides in Victoria, NSW, QLD, ACT, Tasmania, SA and WA who enters the Competition;
    “Competition Period” means 4:00pm AEST Friday 30 August 2019 to 11:59pm AEST Friday 6 September 2019.
    “Prize” means either a Three-Month Pack (valued between $480-$504 each) or Year Pack (valued between $950-$1,000) awarded to the Prize Winner;
    “Promoter” means KX Pilates Franchising Pty Ltd as Trustee for the KX Pilates Franchising Unit Trust (ACN 158 620 047) and all KX Pilates studios Australia-wide;
    “Three-Month Pack” means one 24-class pack valid for 3 months, valued between $480 (Vic, Tas, SA and QLD) and $504 (NSW, WA and ACT);
    “Year Pack” means one 50-class pack valid for 12 months, valued between $950 (Vic, Tas, SA, QLD) and $1,000 (NSW, WA and ACT).
    Eligibility
    Entrants must: a) be existing clients of a KX Pilates studio (for membership options see https://kxpilates.com.au); b) be over the age of 18 at the time of the Competition Period; c) be an Australian resident; and d) reside in Victoria, NSW, QLD, ACT Tasmania, SA or WA.
    How to enter: To enter the Competition and qualify for the Prize, the Entrant must, within the Competition Period, submit:a photo of themselves in a KX Pilates studio showing how they are participating in Women’s Health Week; with a statement of 25 words or less, describing how the Promoter helps them live an active life (“Statement”), to the competition page [https://forms.gle/DfJLaL6DFUhZcho79]. The Statement must be accompanied by the Entrant’s full name, state of residence, phone number and email address. Participants can enter multiple times.
    How the Prize Winner is selected: The winner of the Prize (“Prize Winner”) will be decided by the Promoter by 5pm Monday 9 September 2019 (“Judging Date”) at 27 St Edmonds Road, Prahran VIC 3181.The Promoter will decide upon the winner of the Prize at its sole discretion based on its opinion of the best Statement submitted by an Entrant. The Promotor’s judgement is final, and no correspondence will be entered into.The Competition is a game of skill and chance plays no part in determining the Prize Winner. Each entry will be individually judged on style and creative merit of the Statement provided by the Entrant.The Prize Winner will be notified by phone and/or email within 2 business days of the Judging Date. Upon acceptance of the Prize, the Prize Winner’s name may be published on the Promotor’s website or social media pages (e.g. Instagram or Facebook).If the Promoter is unable to contact the Prize Winner within fourteen (14) days of the Judging Date, the Prize will be forfeited and the Promoter will select a new Prize Winner in its discretion.Upon or following acceptance of the Prize, the Prize Winner may be required to enter into any additional agreements, deeds, waivers and/or guarantees (“Additional Agreement”) with the Promoter.The Prize Winner acknowledges that acceptance, redemption and/or use of the Prize may be conditional on the Prize Winner entering into and complying with any Additional Agreement.
    Prize details: The Prize comprises of either a Three-Month Pack or a Year Pack (total value between $4,382 and $4,432). The Year Pack: is limited to one for the Competition; and is valid for 12 months from the first date of booking. The Three-Month Pack: is limited to seven for the Competition, being one for each state of Victoria, NSW, QLD, Tasmania, ACT, SA and WA.will be given to Prize Winners according to the state they reside in; and is valid for 3 months from the first date of booking. The Prize must be used at the KX Pilates studio:which was featured in your competition entry; and which you are a member of. Additional and ancillary costs resulting from acceptance of the Prize that are not stated as inclusions are not included as part of the Prize and are the responsibility of the Prize Winner. The Prize Winner must book in their first class within 6 months of the Judging Date.  Prize limited to one per person. The Prize is non-transferrable and may not be exchanged for any other consideration. No compensation will be available from the Promotor if the Prize Winner is unable to use the Prize or if the Prize becomes unavailable for any reason.Entrants consent to the Promoter or its promotional partners using their name, likeness, image and/or voice in marketing materials if they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this Competition.

Studio-specific Offers

  1. KX Pilates South Melbourne 2 Free Class with Monthly Class Pack Offer: This offer is for Participants to receive a free Two-Class Pass when they purchase a Monthly Class Pack at the Participating Studio before 25 August 2019 (total minimum cost $160), to be used within 30 days from the first class booked at the Participating Studio (Offer). Definitions: Campaign Period means between 9:00am 16 August 2019 until 11:59pm 25 August 2019; Monthly Pass means a pass that is valid for 30 days from the first class booked and has a value of $160 (8 sessions), $204 (12 sessions), $240 (16 sessions) or $260 (20 sessions); Participants means new and existing clients of KX Pilates; Participating Studio means [Insert Franchisee Name and ACN], trading as KX Pilates South Melbourne; Two-Class Pass means two single standard group class passes to attend at the Participating Studio. Offer Terms: The Offer is available to new and existing clients of KX Pilates. The Offer is only available at the Participating Studio. To claim the Offer, Participants must: a) Register an account via www.kx.com.au and select the Participating Studio; b) Purchase a Monthly Class Pack within the Campaign Period; c) Register to attend a class with the Two-Class Pass at the Participating Studio. (the Two-Class Pass will be automatically added to Participant’s account after a Monthly Class Pack is purchased); d) Sign any required waivers and documentation provided by the Participating Studio. Class numbers are limited therefore bookings are essential.  Offer is limited to one per Participant. The Offer is not to be used in conjunction with any other offer, unless otherwise specified. Offer is not transferrable and cannot be exchanged or redeemed for cash, credit or products.  Subject to applicable laws, the Offer may be varied, updated or terminated at any time. The Two-Class Pass is valid within 30 days from the first class booked. Any unused classes will be forfeited after this time.
  2. KX Pilates Mona Vale Winter Escape Competition; This offer is for Entrants to enter a competition to win a 2-night stay at Hunter Valley Cottages (“Competition”). Total prize value $700. By entering the Competition, you agree to the following terms and conditions (“Terms”). Subject to and accordance with these Terms, Entrants may qualify to receive the Prize.  Subject to applicable laws, these Terms may be varied, updated or terminated at any time. Definitions: “Entrant” or “you” means a person over the age of 18 who enters the Competition; “Guest” means an individual nominated by the Prize Winner to be a guest; “Competition Period” means 01/08/2019 until 31/08/2019; “Promoter” means Simpley Lux Pty Ltd (ACN 630 307 523), trading as KX Pilates Mona Vale; “Hunter Valley Cottages” means Belford Cottages. How to enter: a) To enter the Competition and qualify for the Prize, the Entrant must, within the Competition Period, submit a statement of 25 words or less to the Promoter, in the form required by the Promoter, describing why the Entrant deserves a winter escape in the Hunter Valley (“Statement”). b) The Statement must be accompanied by the Entrant’s full name, phone number and email address. c) Only one (1) entry per Entrant. How the Prize Winner is selected: a) The winner of the Prize (“Prize Winner”) will be decided by the Promoter on 01/09/2019 (“Judging Date”) b) The Promoter will decide upon the winner of the Prize at its sole discretion based on its opinion of the best Statement submitted by an Entrant. The Promotor’s judgement is final, and no correspondence will be entered into. c) The Competition is a game of skill and chance plays no part in determining the Prize Winner. Each entry will be individually judged on literary and creative merit of the Statement provided by the Entrant. d) The Prize Winner will be notified by phone and/or email within 2 business days of the Judging Date. Upon acceptance of the Prize, the Prize Winner’s name may be published on the Promotor’s website or social media pages (e.g. Instagram or Facebook). e) If the Promoter is unable to contact the Prize Winner within ten (10) days of the Judging Date, the Prize will be forfeited and the Promoter will select a new Prize Winner in its discretion. f) Upon or following acceptance of the Prize, the Prize Winner and any Guest nominated by the Prize Winner may be required to enter into any additional agreements, deeds, waivers and/or guarantees (“Additional Agreement”) with the Promoter and/or Hunter Valley Cottages. g) The Prize Winner and their Guest acknowledge that acceptance, redemption and/or use of the Prize may be conditional on the Prize Winner and Guest entering into and complying with any Additional Agreement. Prize details: a) The Prize comprises a 2-night stay in a 2-bedroom cottage offered by Hunter Valley Cottages for the Entrant and one Guest (total value $700) (“Prize”). The Hunter Valley Cottages 2-bedroom cottages are located at 659 Hermitage Road, Pokolbin NSW 2320. Details of the cottages can be found on the Hunter Valley Cottages website. b) Additional and ancillary costs resulting from acceptance of the Prize that are not stated as inclusions are not included as part of the Prize and are the responsibility of the Prize Winner. These may include but are not limited to travel, activity and meal costs. c) The Prize Winner must book the Prize within 6 months of the Judging Date. The Prize itself must be used (i.e. the 2-day stay must take place) within 12 months of the Judging Date. d) The Prize is subject to availability at the time of booking. The Prize Winner acknowledges that the Promoter and Hunter Valley Cottages are unrelated entities and that the Prize may not be available for the days requested by the Prize Winner for any reason. e) The Prize is non-transferrable and may not be exchanged for any other consideration. No compensation will be available from the Promotor if the Prize Winner is unable to use the Prize or if the Prize becomes unavailable for any reason.
  3. Semaphore Facebook Competition: This offer is for Entrants to win one (1) 20 Session Pack at KX Pilates Semaphore valued at $460 if they refer a New Client within the Competition Period (Competition). Definition 20 Session Pack means a 20-session class pack for standard group KX Pilates classes, valid for 365 days from the date of first class booking; Account means a OneFitStop account via which clients can book and manage KX Pilates classes; Competition Period means between 10 September 2019 to 22 September 2019 Entrants means an Australian resident over the age of 18 years old who enters the Competition; KX Pilates Semaphore means {SKCMOVE PTY LTD | 30202464460}; KX Pilates HQ means KX Pilates Franchising Pty Ltd of 27 St Edmonds Road, Prahran VIC 318  New Client means a person who has not been a client of any KX Pilates studio in the last three (3) years prior to the Competition; Prize means a 20 Session Pack valued at $460; Promoter means KX Pilates Semaphore ; How to enter To enter the Competition and qualify for the Prize, The Entrant must: a) Like KX Pilates Semaphore Facebook Page (https://www.facebook.com/kxpilatessemaphore) a) Comment on the competition post “why you love KX Pilates Semaphore” b) Tag you’re their workout buddy or someone you would love to try KX Semaphore with.How the Prize Winner is selected a) One (1) Prize available only. The winner of the Prize (“Prize Winner”) will be decided by the Promoter on 23 rd September 2019 (“Judging Date”) at KX Pilates Semaphore.b) The Promoter will decide upon the winner of the Prize in their sole discretion based on its opinion of the best statement submitted by an Entrant. The Promoter’s judgement is final, and no correspondence will be entered into. c) The Competition is a game of skill and chance plays no part in determining the Prize Winner. Each entry will be individually judged on quality and creative merit of the statement provided by the Entrant. d) The Prize Winner will be notified by Facebook within 2 business days of the Judging Date. Upon acceptance of the Prize, the Prize Winner’s name may be published on the Promoter’s website or social media pages (e.g. Instagram or Facebook). e) The Prize Winner must provide a valid phone number and email address in ordeR to redeem the Prize. f) If the Promoter is unable to contact the Prize Winner within ten (10) business days of the Judging Date, the Prize will be forfeited and the Promoter will select a new Prize Winner at KX Pilates Semaphore on Thursday 17 October 2019. g) To redeem the Prize, the Prize Winner must agree to and sign any disclaimers or agreements required by the Promoter. h) The Promoter will deliver the Prize to the Prize Winner either in person by a representative or by email. i) The Prize Winner consents to the Promoter or its promotional partners using their name, likeness, image and/or voice in marketing (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this Competition. 20 Session Pack a) The first class must be booked within three (3) months of the Judging Date. b) The 20 Session Pack is valid for 365 days from the date of the first class booking c) All other terms applicable to the 20 Session Pack must be complied with and are available at https://kxpilates.com.au/terms-conditions/. General a) Entrants may enter the Competition multiple times. One (1) valid referral and form entry equals one (1) entry. b) The Prize is non-transferrable and may not be exchanged for any other
    consideration. No compensation will be available from the Promoter if the Prize Winner is unable to use the Prize or if the Prize becomes unavailable for any reason.
    c) Subject to applicable laws, the Competition and Prize may be varied, updated or terminated at any time. d) This Competition is not to be used in conjunction with any other offer.

Referral Offer

For Clients and Studios using the Mindbody Booking System:

  1. Referring Clients will receive the Referral Offer upon making a Successful Referral, and subject to these terms and conditions. To claim the Referral Offer, the Referring Client must:
    • make the Eligible Purchase within three (3) months of the Successful Referral taking place; and
    • quote or enter the promotional code provided by us when making the Eligible Purchase.
  2. Eligible Purchase can only be made in one (1) transaction. Where the cost of the Eligible Purchase is less than the value of the Referral Offer (i.e. less than $20), the Referring Client will forfeit the balance of the Referral Offer and will not be entitled to any additional credit or further discounts.
  3. The Referring Client may make more than one (1) Approved Referral and therefore receive more than one (1) Referral Offer, however is only entitled to one (1) Referral Offer per New Client.
  4. New Clients will receive the Discount Offer upon purchasing the Introductory Offer, and subject to these terms and conditions.
  5. Total minimum cost is $40.
  6. To claim the Discount Offer, the New Client must:
    • create a MindBody account at the Referring Client’s KX Pilates studio;
    • purchase the Introductory Offer through the MindBody Account;
    • apply the promotional code provided by KX Pilates when purchasing the Introductory Offer; and
    • satisfactorily complete any initial health screening required by KX Pilates.
  7. The Introductory Offer is only valid for fourteen (14) days from the date the New Client books his or her first class. Failure to book or attend all five (5) classes during this time will result in a forfeiture of any remaining classes, and further classes will need to be purchased at their standard cost.
  8. Only one (1) Discount Offer per New Client.
  9. The Offers are not to be used in conjunction with any other offer, unless otherwise specified.
  10. The Offers are not transferrable or exchangeable and cannot be redeemed for cash, credit or products, unless otherwise specified.
  11. Subject to applicable laws, the Offers may be varied, updated or terminated at any time.
  12. See www.kxpilates.com.au au for a full list of KX Pilates studios.
  13. Offer commences on 01/01/2018 and ends on 31/12/2019.

For Clients and Studios using the New Booking System:

This offer is for Referrers to receive a $20 credit when they introduce a new client and for the New Client to receive a $10 credit (Offer).

Definitions

  • Account means a OneFitStop account via which clients can book and manage KX Pilates classes.
  • New Client means a person who has not been a client of any KX Pilates studio in the last three (3) years prior to the Offer.
  • New Client Discount means a $10 credit applied to the New Client’s Account.
  • Referrer means an existing client of KX Pilates who introduces a New Client to KX Pilates.
  • Referrer Discount means a $20 credit applied to the Referrer’s Account.
  • Studio means the KX Pilates studio at which the Referrer is a client.

Offer Terms

To claim the Offer, referrers must:

  1. Log in to their Account via the mobile app;
  2. Select “Refer Friend” and send link; and
  3. New Clients must:
    • Click the link from the Referrer;
    • Create an Account;
    • Make a purchase at the Studio; and
    • Sign any required waivers and documentation provided by the Studio.
  4. The New Client Discount will be automatically applied once the New Client has created an Account and made a purchase.
  5. The Referrer Discount will be automatically applied to the Referrer’s Account once the New Client makes their purchase.
  6. The New Client must make a purchase at the same Studio in which the Referrer is a client.
  7. The New Client Discount and Referrer Discount must be used in one transaction.

General Terms

  • The Offer is not to be used in conjunction with any other offer, unless otherwise specified.
  • Offer is not transferrable and cannot be exchanged or redeemed for cash, credit or products.

Subject to applicable laws, the Offer may be varied, updated or terminated at any time.

Yearly Class Packs

  1. Yearly Class Packs (Block Class Packs) and Private Classes are valid for 1 year (365 days) and are activated on the date of purchase. Yearly Class Packs are non-refundable and are not transferable between studios or individuals and CANNOT be extended unless you are injured, in which case we will request a medical certificate. Extensions due to medical reasons must be requested before the expiry date. Class packs cannot be shared with more than one person as all class packs are for individual use only.

Weekly Direct Debits

  1. Weekly Direct Debits are valid for 1 week (7 days) and are activated on your chosen direct debit start date, automatically renewing every week.. Weekly Direct Debits are non-refundable and are not transferable between studios or individuals and CANNOT be extended unless you are injured, in which case we will request a medical certificate. Extensions due to medical reasons must be requested before the expiry date.
  2. Weekly Direct Debits can be canceled at any time before next weekly pay cycle via email to *studio location*@kx.com.au.
  3. Payment will be automatically deducted from your nominated credit card each week (on your chosen day). If payment defaults you will be charged a default fee of $14.90.
  4. Your agreement is scheduled for 12 weeks to allow you to book classes in advance. This will be paid in weekly installments, however, you may cancel at any time. After 12 weeks, your agreement will automatically renew for another 12 weeks.
  5. The Weekly Direct Debit Passes are currently on trial at our Surry Hills studio only.

Monthly Class Packs

  1. Monthly Class Packs are valid for 1 month (30 days) and are activated on the date of your first class booking. Monthly Class Packs are non-refundable and are not transferable between studios or individuals and CANNOT be extended unless you are injured, in which case we will request a medical certificate. Extensions due to medical reasons must be requested before the expiry date.

Bookings, Attendance & Payment

  1. A minimum of two people are required for a class to proceed. You will be contacted via text, phone or email should a class be canceled. Please be aware classes are on a first come first serve basis. To avoid disappointment, classes can be booked up to 4 weeks in advance.
  2. If you have not booked into a class, in order to avoid disappointment, please call to check that the classes are taking place, particularly in the early morning and late evening. Studio phones are answered during business hours only.
  3. Bookings are made online or in the studio. Call your studio (if it is out of reception hours please leave a message and we will get back to you within 24hrs) or Email: *studio location*@kx.com.au
  4. Payment must be made upon booking, NO exceptions. To book into a class you must either have pre-purchased classes in your account or pay at the time of booking in the studio.
  5. Out of consideration for the Trainer, other clients, and also for your own safety, the warm-up is an important aspect of each class. Please be aware that if you are more than 5 minutes late for a class, you may not be able to train.
  6. Owners and/or Trainers reserve the right to restrict clients to a particular class type for safety reasons; and Owners and/or Trainers reserve the right to turn clients away if they do not have the correct medical clearance.
  7. You can only attend KX Pilates group classes up until you are 15 weeks pregnant. After 15 weeks you can attend Private 1:1 classes or a Pilates Pre/Post-natal class or a Barre Pre/Post-natal class (subject to availability). Please refer to Pre/Post-natal information under the FAQ section and provide a completed Authority to Exercise form.
  8. Classes are not transferable to another individual and CANNOT under any circumstances be used by another person. If someone other than the person booked into the class arrives to use the class, they will be turned away from the class – or asked to create an account and purchase their own classes.

Wait lists

For Clients and Studios using the Mindbody Booking System:

If a class you particularly want is fully booked please sign up for the waiting list. Due to our 9hr cancellation policy there is movement in the classes. Should a place become available then you will receive either an email or text from us offering you a place in the class. You are under no obligation to take a wait listed offer, however, we do ask that you respond by notifying us if you can attend or not. If you cannot make it, your place will be offered to the next client. Failure to respond to the wait list offer will result in a lost class.

For Clients and Studios using the New Booking System:

  • KX Pilates means KX Pilates Franchising Pty Ltd and any KX Pilates studio.
  • Member means any person who is a member of KX Pilates or who accesses or views our website.
  • Studio means the KX Pilates studio at which the Member has requested to be on the wait list.
  1. If a selected class at a Studio is full, Members can request to be added to a wait list, either online or at the Studio in person.
  2. If a place in the selected class becomes available, Members will be notified:
    • By SMS to Member’s mobile, if they have a valid number listed on their account; or
    • By email.
  3. Members must confirm attendance at the Studio by selecting the link provided in the SMS or email within 2 hours from receipt.
  4. Members who fail to confirm will forfeit their place on the wait list.
  5. Members who confirm will receive a further notification confirming their place. If no notification is received, Members should contact the Studio to confirm that their place has been validly redeemed.

Cancellations

  1. Cancellations/Rescheduling classes need to be made more than 9 hours prior to your class beginning (morning or evenings). We understand sometimes unforeseeable circumstances can arise, but we have to be strict, fair and consistent with all clients across all studios, therefore, NO exceptions will be made. Late cancellations will incur a lost class.
  2. At KX our class sizes are small and can fill quickly. This is why our Cancellation Policy exists which all clients must be adhered to:
    • Group classes: Cancellations need to be made more than 9 hours prior to your class beginning (morning or evenings). We understand that sometimes unforeseen circumstances can arise but we have to be strict, fair and consistent with all clients across all studios, therefore, NO exceptions will be made.
    • Private classes: A 24hr cancellation policy applies. NO exceptions.
  3. Trainers and classes are subject to change without notice. KX Pilates reserves the right to cancel classes if necessary.
  4. If you do not cancel or reschedule your class outside of the 9 hour time frame or are a no-show/absent from your class you will lose your class.

Payment Policy

Payment must be made upon booking, NO exceptions.  To book into a class you must either have credits in your account or pay at the time of booking.

Age Limits and Restrictions

KX does not offer childcare services. You must be at least 16 years of age to attend our classes. Children younger than this age are not permitted in our studios and are not to be left in the reception area or the studio while you attend classes. You may be turned away from the studio should you arrive with your children as it is not a safe environment and can cause disruptions to other clients.

Communicable Diseases

If you have contracted a communicable disease, please ensure you have clearance in writing from your doctor before attending your next class. This is for the safety and well-being of all our clients, staff and customers.

Personal Agreement

I agree that KX Pilates is in no way responsible for the safekeeping of my personal belongings while I attend class. I understand that classes may be physically strenuous and I voluntarily participate in them with full knowledge that there is risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against KX Pilates or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

KX Pilates does not assume responsibility for any lost or stolen personal property. If you do become the victim of a theft, immediately report it to a KX Pilates staff member.

By booking into a class you automatically agree to the above Terms & Conditions.